Privacy policy

1. Introduction

Lavvo Wear (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how your information is collected, used, and safeguarded in compliance with the UK GDPR, Data Protection Act 2018, and other applicable laws.

By using our website lavvowear.com, you agree to the terms described herein.

2. Data We Collect

We may collect and process the following types of personal data:

a. Information You Provide

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (handled securely by third-party processors)

  • Order information

  • Customer support communications

b. Automatically Collected Data

  • IP address

  • Device information

  • Browser type

  • Cookies and tracking data

  • Website usage behaviour

c. Third-Party Data

We may receive information from:

  • Payment gateways (e.g., Shopify Payments, PayPal)

  • Shipping carriers

  • Marketing and analytics partners (Google Analytics, Meta Pixel, etc.)

3. How We Use Your Data

We use personal data to:

  • Process and fulfil orders

  • Provide customer support

  • Improve website performance

  • Prevent fraud

  • Send updates, promotions, and service messages

  • Comply with legal obligations

4. Cookies

We use cookies to:

  • Enable essential website functionality

  • Improve user experience

  • Analyse traffic

  • Personalise content and ads

You may manage cookie preferences through your browser settings.

5. Sharing Your Information

We may share your data with trusted service providers, including:

  • Shopify (e-commerce platform)

  • Payment processors

  • Shipping carriers

  • Marketing and analytics tools

We never sell your personal data.

6. Data Retention

We retain your information only as long as necessary to:

  • Fulfil your orders

  • Provide customer support

  • Comply with legal and tax obligations

7. Your Rights (UK GDPR)

You have the right to:

  • Access your data

  • Request correction or deletion

  • Object to processing

  • Request data portability

  • Withdraw consent

  • File a complaint with the ICO (Information Commissioner’s Office)

Requests can be made at contact@lavvowear.com.

8. Third-Party Links

Our website may contain external links. We are not responsible for their privacy practices.

9. Contact

Email: contact@lavvowear.com